Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Great location
Friendly staff
Below average neighborhood
Limited dining options
8.4/10
Great
Rooms
8.4
Location
8.6
Service
9.0
Dining
8.4
Guest reviews
8.4/10
based on 9 reviews
4.5/5
based on 2016 reviews
9.1
9.1/10 based on 2034 reviews
#16 of 395 hotels in Vienna based on Tripadvisor
Jonathan
United States,
May
2024
9.0/10
My stay at the Austria Classic Hotel Wien was truly delightful. The rooms were spotlessly clean and efficient, with plenty of space. The service was exceptional, with incredibly polite and attentive staff. The location was perfect for exploring the city’s attractions, and the dining experience was phenomenal. However, some minor aspects could be improved to enhance the overall experience.
Rooms
9.0
I loved how clean and spacious the rooms were. They were located at the street side, but still very comfortable.
Service
9.0
The staff at the hotel were really polite and attentive, especially when I arrived late at 10.00pm. They were always very helpful and friendly during my stay.
Location
10.0
The hotel's location was perfect for me, just a short walk from the cathedral and near the famous Ferris wheel. It was also conveniently located close to tram and underground train routes, making it easy to explore the city.
Dining
9.0
The dining experience was phenomenal, especially after a long day of exploring. The location next to trains, trams, and the metro was very convenient.
Facilities
8.0
The hotel offered all the necessary facilities for a comfortable stay, including dry cleaning, housekeeping, welcome drink, and pet amenities.
Anne
United States,
February
2024
8.6/10
I had a wonderful stay at this hotel. The rooms were tidy and efficient, with king-sized beds and en-suite shower facilities, making them very comfortable and spotlessly clean. The service was exceptional, with staff being so helpful and friendly that I will definitely choose this hotel again for my next visit to the city. The location was convenient, close to public transport and within walking distance of the city center. The dining experience was delightful with a considerable array of options to choose from. Overall, a great value for money.
Rooms
9.0
The rooms are of a good size and very clean.
Service
9.0
The staff was welcoming, very helpful, and friendly.
Location
8.0
The hotel is well-fitted for four people and at an equidistant distance from the city center and the UN business center.
Dining
9.0
The dining options were plentiful with a large variety of everything.
Facilities
8.0
The facilities were good and offered everything I needed for a comfortable stay.
Paul
United Kingdom,
February
2024
8.0/10
The hotel offers comfortable and well-equipped rooms, although the lack of tea and coffee facilities was a downside worth noting. The location is convenient with access to public transport, and the dining options were varied and tasty. The service was helpful and respectful, making for an overall pleasant stay.
Rooms
8.0
The rooms were comfortable and well equipped, but not all had tea and coffee facilities.
Service
9.0
The service was very helpful and respectful.
Location
8.0
The hotel is conveniently located near public transportation.
Dining
8.0
The dining options were varied and tasty.
Facilities
7.0
The facilities provided were satisfactory and enjoyable.
Graham
United Kingdom,
October
2023
8.0/10
Despite evidence of decorating and remodeling, the room was tiny with only one bed, but it was luxurious with comfortable beds, excellent air conditioning, and a wonderful shower after a long day of sightseeing. The staff were great, friendly, and even found lactose-free milk for us. The location was very good, close to the train station and renovated tastefully, although a bit far from the old center. The dining experience was lovely with a variety of food options, and the breakfast was enjoyable. Overall, a mixed experience with some standout moments.
Rooms
7.0
The room was tiny with only one bed, but it was luxurious with comfortable amenities.
Service
9.0
The staff were great, friendly, and accommodating, going the extra mile to provide lactose-free milk.
Location
8.0
The location was very good, close to the train station and recently renovated with fine taste.
Dining
8.0
The dining experience was lovely with a variety of food options, including a good breakfast.
Facilities
Amenities were satisfactory, reflecting the overall quality of the hotel.
Tom
United Kingdom,
October
2023
7.8/10
I had a mix of experiences at this hotel. The rooms were either spacious, clean, and modern with comfortable beds and good wifi or somewhat cramped with barely enough space for bags and only one bed. The service was generally pleasant and accommodating, with helpful staff going the extra mile to meet our needs. The location was a bit intimidating for me as an Asian person, but in reality, nothing happened during my stay, and I eventually got used to it. The proximity to public transportation made exploring the city convenient. The dining options were varied with high-quality offerings, and the facilities were generally satisfactory.
Rooms
8.0
The rooms were either spacious, clean, and modern with comfortable beds and good wifi or somewhat cramped with barely enough space for bags and only one bed.
Service
8.0
The service was generally pleasant and accommodating, with helpful staff going the extra mile to meet our needs.
Location
7.0
The location was intimidating at first, but in reality, it was safe and convenient due to its proximity to public transportation.
Dining
9.0
The dining options were varied with high-quality offerings.
Facilities
7.0
The facilities were generally satisfactory.
Jacqueline
United Kingdom,
August
2023
8.4/10
I had a wonderful stay at this hotel! The room was spacious and clean, with a huge bed and a lovely bathroom. The service was outstanding, with staff who were attentive and went above and beyond to accommodate our needs. The location was excellent, close to public transport and in a quiet area of the city. The dining experience was delicious with a good variety of choices. However, the dining area could use some improvement, and the facilities were just adequate.
Rooms
9.0
The room was spacious and clean, with a huge bed and a nice bathroom.
Service
9.0
The staff was exceptional, providing professional and attentive service.
Location
9.0
The location was excellent, with easy access to public transport and in a quiet area of the city.
Dining
8.0
The dining experience was delicious with a good selection of choices.
Facilities
7.0
The facilities were just adequate.
Denis
United Kingdom,
July
2023
8.8/10
The hotel offers compact but very clean rooms with luxurious amenities, comfortable beds, and a wonderful shower, perfect after a day of exploring. The service is top-notch, with accommodating and friendly staff providing great advice. The location is convenient for exploring the city, close to transportation options. The dining experience offers a variety of choices to suit everyone's tastes. The facilities are well-maintained and add to the overall experience.
Rooms
9.0
The rooms were luxurious with comfortable beds, air conditioning that worked very well, and a very nice shower.
Service
10.0
The service was wonderful with helpful and friendly staff.
Location
8.0
The hotel is conveniently located close to transportation options, making it easy to explore the city.
Dining
9.0
The dining experience was exceptional with lots of choices to suit everyone's tastes.
Facilities
8.0
The hotel offers a variety of amenities to enhance guests' stay.
Adrian
United Kingdom,
July
2023
8.4/10
I had a wonderful stay at this hotel! The room was clean, comfortable, and spotlessly clean in the classic style. The staff was warm, helpful, and accommodating. The location couldn't have been better, making it easy to access both the airport and the city center. The dining options were good, setting me up nicely for the day. The facilities were also top-notch, offering everything I needed for a comfortable stay.
Rooms
8.0
The room, though small, was perfectly adequate, clean, and comfortable.
Service
9.0
The staff was fantastic, always going the extra mile to assist with any request.
Location
9.0
The hotel's location was excellent, just a short walk from transportation hubs to the airport and city center.
Dining
7.0
The dining experience was lovely, offering a range of hot food, cereals, fruits, and pastries.
Facilities
9.0
The facilities were great, providing everything I needed for a comfortable stay.
Walter
United States,
July
2023
9.0/10
Our stay at the hotel was fantastic! The rooms, with two separate bedrooms, were very private, which was excellent as we traveled with our sister-in-law and a young friend. The location, near a subway station and in front of Prater park, made getting around the city simple and convenient. The dining experience was amazing with a great choice of hot and cold dishes. The service, from making my mother's birthday trip fabulous to the hotel, was exceptionally friendly and helpful.
Rooms
9.0
The rooms, located on the third floor, were quiet and provided a high level of privacy.
Service
9.0
The hotel staff were exceptionally friendly and helpful, making our stay even more enjoyable.
Location
10.0
The hotel's excellent location allowed for easy access to public transportation and key city attractions.
Dining
9.0
The dining experience was fantastic, offering a wide variety of dishes and attentive staff.
Facilities
8.0
The hotel provided great facilities to enhance our stay.
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